Security and Privacy

Our Proactive Prevention Security Controls (PPSC) model adopts multi-level, physical and digital based security controls and expert certifications to keep your data safe


peopleHum is committed to protecting your organization’s data from security threats, whether internal or external. We are ISO certified, ISO/IEC 27001, the most widely recognized information security standard in the world. The in-depth auditing process required for ISO certification includes a systematic examination of risks and vulnerabilities and a comprehensive plan of information security controls.

Architectural security

Keeping your data safe is job number one for peopleHum. You have the control and we provide the platform. This means you control all setup and configurations. Because you control your data—and we only process it with encryption storage standards for critical personal identifiable and password information—you are in completely safe hands with peopleHum

Physical security

peopleHum is hosted on Amazon Web Services’ ISO 27001 Certified, SSAE18, FEDRAMP, and PCI DSS Level 1 compliant data centers. For more information please visit:

Continuous security management and monitoring

All platform usage is monitored for multiple aspects including logs, system usage, memory utilization, traffic, system throughput, and latency. These monitors are enabled as provided by the AWS HA (High Availability) suite for application hosting and other tools both industry and custom/ proprietary monitoring tools.

Customer data segregation

Every customer’s data is logically separated using unique system generated customer identifiers. The platform is built ground up for multi-tenancy and no customer can view any other customer’s data. Period. The data privacy protection features within an account are managed by user entitlements and permissions allocation based on group identification.

Robust Privacy Program

The peopleHum Privacy, Ethics, and Compliance team, manages the privacy program and monitors its effectiveness. The team is responsible for:

  • Formulating, maintaining, and updating our internal privacy policies, procedures, and tools to protect the privacy of personal data handled by employees and partners on behalf of peopleHum

  • Monitoring compliance with our customer-facing privacy policies, which are audited annually by a third party

  • Ensuring that privacy commitments made to our customers, partners, and employees are met 

  • Maintaining our certifications and regulatory-compliance obligations 

  • Training peopleHum staff on our privacy program, monitoring changing data privacy laws across the globe, and making necessary updates and modifications to our privacy program

Frequently Asked Questions

What information does peopleHum collect?

When a customer registers with peopleHum, information is needed such as the user details like email and name, company name, business address, contact telephone number and email address. A billing address and credit card information of the primary payer is also required for a paid account. Information that is of a sensitive nature is encrypted on the platform with encryptions keys that provide the highest level of security

How does peopleHum use your information?

peopleHum uses information, including Corporate Information, provided by you to provide the Services and for business purposes such as processing and fulfilling orders, billing, service improvement, research, marketing, and for other general business purposes. peopleHum will not share your Corporate Information, or otherwise make your Corporate Information available to any other parties except as provided in this Security and Privacy Policy. We will not sell, rent, or exchange your Corporate Information.

How do we protect your information?

All of your Corporate Information remains private and confidential. The security of your Corporate Information is important to us. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL).

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